Mobile Money - Help centre

Yes, you can access up to 10 accounts.

To add additional accounts:

To change the day and time of your weekly balance text message:

From the Text Services homepage click the Manage Text Services button.
Enter your mobile phone number when prompted
From the Text Services management page, select Edit alerts and amend the day and time as required
Select Edit alerts to confirm your changes

To change your limit alerts text message:

From the Text Services homepage click the Manage Text Services button.
Enter your mobile phone number when prompted
From the Text Services management page, select Edit alerts and amend your limits as required
Select Edit alerts to confirm your changes

Yes, but you will need to ensure that your mobile phone allows International Roaming - you can request this directly from your mobile operator.

You will need to delete the old card from the service and add the details for the replacement card.

To do this please follow the instructions below:

From the Text Services homepage click the Manage Text Services button
Enter your mobile phone number when prompted
From the Text Services management page, select Stop for the account with the replacement card
Select Add new card to enter your new card details and setup your alerts

To stop receiving Text Services:

From the Text Services homepage click the Manage Text Services button
Enter your mobile phone number when prompted
From the Text Services management page, select Stop for the account you wish to stop receiving alerts for

Are you Mobile Money ready?