- What is Mobile Money?
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Mobile Money is the mobile phone banking service from Monitise that gives you the freedom to control your cash from your mobile phone. We've teamed up with the major banks and phone networks to provide a secure and super-fast way to manage your existing bank accounts when you want, where you want.
- What are Mobile Money Text Services?
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Mobile Money Text Services let your keep track of your transactions via text messages on your mobile phone.
- How much does Mobile Money cost?
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Depending on who you bank with, you may be charged for using the Mobile Money in different ways.
Please select your bank below for more information:
- How much do Mobile Money Text Services cost?
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Depending on who you bank with, you will be charged for using Text services in different ways.
Please select your bank below for more information:
- Does my bank currently support Text Services and the Mobile Money app?
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| Banks |
Mobile Money Text Services |
Mobile Money Manager |
| NatWest |
 |
 |
| Royal Bank of Scotland |
 |
 |
| Ulster Bank |
 |
 |
| first direct |
 |
 |
| HSBC |
 |
 |
| Lloyds TSB |
 |
 |
The Mobile Money app and Text Services will be available for more banks in the near future.
- Will I be charged by my mobile operator for accessing Mobile Money?
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If you decide to download the Mobile Money app, then Virgin, Orange and Vodafone may charge you a couple of pence in data charges to register and use Mobile Money. This will depend on the type of tariff you are on. Please contact your mobile network for further information.
If you take our Text Services then no network charges apply.
Additional overseas network charges may apply when using the Mobile Money app abroad.
- Why do I need Mobile Money when I have internet or telephone banking?
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Mobile Money allows you access to your bank accounts 24/7, from anywhere you can receive a signal on your mobile phone. Whether you're shopping and want to know your account balance before splashing out on that must-have item or on the road and want to check if you've been paid, Mobile Money is the simple, secure and super-fast way to manage your money on the move.
- Will the Mobile Money app work on my mobile phone?
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The Mobile Money app works on most popular mobile phones. If your mobile phone has a camera or games installed it should support the application.
Apple iPhones and Windows Mobile devices do not currently support the application download. Specific widget based applications for these phones are currently being developed. However, you can still access text based services from these devices.
- Will the Mobile Money app work on my iPhone?
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Apple iPhones do not currently support the application download. Specific widget based applications for these phones are currently being developed. However, you can still access text based services from these devices.
Want to be notified when the iPhone widget is available?.